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Country Manager – SaaS – Australia

We are working alongside one of the fastest growing vendors in the AI space globally and together we are looking for a senior executive to lead their expansion into APAC.

The business is a software vendor who experienced over 500% growth in the last 12 months. Their solution includes a customisable product that is targeted specifically at in-house legal and general counsels with large enterprise scale operations – offering a range of solutions and service in the legal technology space the give end to end management around governance, compliance and operations.

They have one of the best R&D teams internally and with the senior leadership team all coming from strong legal backgrounds it’s easy to see their proposition. Coupled with a smart BI and Analytics function and utilising cognitive technology, it is an AI Powered solution like no other in the market to date offering out of the box functionalities.

There not just a start-up as they have global operations and are backed heavily from a finance and resource perspective, making this one of the hottest brands to get involved in and as they take over the world.

The product is typically an off the shelf service offering both on premise and cloud solutions with customers typically being organisations that turn over $2bil+ so we are ideally looking for a true Enterprise leader, someone who has experience in working with similar solutions in a start-up environment. This role will be the first of its kind here in Australia so other core responsibilities include:

  • GTM strategies – APAC Hiring – Market Analysis
  • Be a hunter¬ Excellence in sales strategies and connecting with new and existing customers
  • Defining a true CX program globally for customers and employees alike.
  • Someone who can passionately represent the business and their core values.
  • Accurately forecast and report to peers.
  • P&L Responsibility

They are a business that supports a culture of autonomy and respect, and those with an entrepreneurial spirit and curious mindset thrive so it’s not just about the experience, it’s about the person!

The package is negotiable depends on experience so come speak to Debbie to learn more about the strategy and the team on 04219 66295 or send your CV for consideration to Debbier@logicalresources.com.au

Building a dream team? It’s time to give candidates the TRUTH!

Why on earth would top talent from your biggest competitor want to join you?

Working with a close client of ours this week talking talent and transformation made me think.… ‘The golden egg’ of candidates is considering a new challenge, your company would be an excellent fit, but what do they really know about working for you?

The truth is – not much. For the best part of a working week they are in direct competition with your brand.

90% of their company banter is around how their managers would never work for you…

“their service levels are shocking”

“It’s death by micro-management”

“it’s a horrible working environment”

So what are we doing to counteract and pull the wool from the eyes, other than a standard issue job advert that stands out about as much as an outfit in Mr. Bean’s wardrobe.

The difference in reality vs fiction when running a successful talent engagement strategy can be stark. How we engage, retain and communicate with that talent will ultimately define our success in creating a successful employee value proposition.

A couple of bullet points to set the scene…

  • Attracting talent is hard – the way people interact with brands differs from candidate to candidate.
  • Lots of businesses are trying to be the best when it comes to brand perception
  • It can sometimes feel like a thankless task if engagement is low for a particular job advert or social post

The key…. CONSISTENCY

When considering social media as one vehicle for attraction, the first failing of 90% of those companies is that they lack the consistency and quality of regular, engaging content to start driving traffic towards the role or bench you are looking to create.

What type of content should I post?

  • People want to work somewhere POSITIVE – Don’t be afraid to release photo and video content praising or recognising individual or team success.
  • Talk about business goals and what culture the brand is looking to drive internally – not what you’re selling as that makes up 90% of the content the marketing team is already releasing!
  • Celebrate collaboration between internal teams… project the image you are working to implement.

Make it personal, don’t regurgitate a generic company advert as you will see next to no engagement in comparison to a personalised story around why the brand is looking to hire.

Make yourself available for a conversation, this gets CV traffic coming into the business and people feel like they are applying to YOU as opposed to the “attract team” which can be impersonal and difficult to generate candidate loyalty.

What happens afterwards?

If your content strategy and candidate journey is on point, you should see an influx of active and RELEVANT applications!

Collect as much specific candidate data as possible and communicate with regular, interesting internal content to maintain engagement. (competitors just DO NOT DO THIS – you can be ahead of the curve)

When you have formed a dream talent bench, keep in touch with them monthly and make sure you are the first option when they decide to push the big green button of a career move.

Remember, consistency and dedication to the cause is key. Don’t have time…. Outsource it, delegate it to a trusted colleague, just don’t forget it!

BECOME A DESTINATION NOT A SOURCE

Thoughts on a postcard… kurt.wagner@logicalresources.com

Customer Service/Support Executive $60,000 + in Perth

We have an opportunity to join a global technology business and a unique chance to work with one of their key customers locally in Perth.

This role offers the perfect chance for you to expand your career into the ever-growing market of technology. Roles of this nature are few and far between so don’t miss your chance and come speak to me and learn more.

Working in a team of 6, your role will be to support several senior account managers in day to day duties such as quotations, support, purchase orders and responding to customer queries. You will attend meetings on a weekly basis with some of Australia’s most reputable businesses as well as key stakeholders internationally in providing reports and feedback.  As your knowledge and skills develop you will progress into managing one of their largest customers a nice pay increase as a reward!

The ideal candidate will have worked in a similar environment and have some exposure to tech, but this is not essential so still give me a call to find out more. Attitude is the most important part of this role!

Please send your CV to debbier@logicalresources.com.au or call Debbie on 04219 66295.