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Account Manager | Sydney | Permanent, full-time
You'll spend your days unlocking new value in existing relationships, then building on it. This is the role for someone who knows how to grow an account properly, turning satisfied customers into true business partners.
About our client
Our client is a technology services firm that lives at the intersection of business applications and digital transformation. They help organisations rethink how they work, implement complex systems, and actually make the benefits stick. They're growing, they've got the right clients, and they need sharp people who can build on those foundations.
The role
You're the trusted advisor customers reach out to when they want to explore what's next. You'll map the entire stakeholder landscape within each account, understand their business challenges, and spot where solutions fit. Your territory plan becomes your blueprint for expansion—retaining what matters, finding new pockets of opportunity, and closing cross-sell wins. You'll present insights that resonate with decision-makers, oversee how projects land, and be the escalation point when things need direct attention. You'll keep the pipeline moving, the numbers clean, and the forecast realistic.
What's on offer
A $165k salary plus $80k in additional benefits, backed by real support for your development and wellbeing. You'll work in a culture that values genuine connection, recognises your contribution, and invests in growing your skills. The environment supports diversity, community involvement, and work that feels meaningful.
What you'll need to succeed
You'll bring at least three years in account management or solution selling, ideally from a systems integrator or professional services background. You know how to grow accounts through smart cross-sell, you can hold your own in conversations about business applications like ERP and CRM, and you're comfortable translating technology into business outcomes. Microsoft applications knowledge is a genuine plus. Experience with transformation advisory, managed services, or C-level conversations would strengthen your application. If you've worked in logistics, manufacturing, retail or distribution, that's valuable too. You're structured in your approach but flexible when circumstances shift, and you understand how to read a room and adapt. Ready to own accounts that matter? Apply now.